What can we help you with? As rumored earlier this month, Apple's AppleCare support website gets a fresh, new, finger-friendly look complete with live chat support at any time of the day or night.
9to5Mac reported Monday that Apple has redesigned its AppleCare website to make it easier to navigate and use, regardless of which Apple product you're using.
For example, selecting a specific product category such as iPhone guides the user to find the best support topic for their issue, then offers the new chat option in addition to the traditional telephone or in-store Genius Bar choices.
The AppleCare revamp was rumored earlier this month, but if you're not seeing it yet, don't panic: Apparently, Apple is doing a gradual rollout including 24/7 chat support, so if you're still seeing the older AppleCare website, check back in a few days.
Follow this article’s author, J.R. Bookwalter on Twitter